Privacy Policy

Last Updated: 29 Oct 2024

At ChuranCo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep it secure. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect
Personal Information
When you interact with us, we may collect personal information that you voluntarily provide. This includes:

  • Contact Information: such as your name, email address, phone number, and shipping address.
  • Order Information: details related to your purchases, including product selections, payment method, and billing information.

Non-Personal Information
We may collect non-personal information to improve your experience on our website, such as:

  • Usage Data: information about your interaction with our website, including pages visited, time spent, and navigation paths.
  • Device Information: details about the device you use to access our website, such as browser type, IP address, and operating system.

2. How We Use Your Information
ChuranCo uses the information we collect to:

  • Process Orders: Fulfill and deliver your orders, communicate order status, and provide customer support.
  • Enhance Customer Experience: Improve our website, products, and services based on customer feedback.
  • Marketing and Promotions: With your consent, send you promotional emails about new products, special offers, or other information we think you may find valuable. You can opt out of these communications at any time.
  • Legal Compliance: Comply with legal obligations, resolve disputes, and enforce our terms and conditions.

3. Sharing Your Information
We may share your information with trusted third parties only when necessary:

  • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and website hosting.
  • Legal Requirements: When required by law, we may disclose your information to comply with legal processes or respond to lawful government requests.

We will never sell, rent, or share your personal information with third parties for their direct marketing purposes without your explicit consent.

4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience:

  • Cookies: Small data files stored on your device that allow us to recognize you and remember your preferences.
  • Analytics: We use third-party analytics tools to analyze website traffic and improve our website’s performance.

You can adjust your browser settings to refuse cookies; however, doing so may affect your ability to use some features of our website.

5. Data Security
We prioritize the security of your personal information and implement appropriate safeguards to protect it from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:

  • Access and Correction: Request access to your information or ask us to correct inaccuracies.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual restrictions.
  • Opt-Out: Unsubscribe from promotional emails by clicking the “unsubscribe” link in our emails or contacting us directly.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy
ChuranCo does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child, we will promptly delete it.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We encourage you to review this page periodically to stay informed about how we protect your information.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@churanco.com
Address: [Your Company Address Here]

Thank you for trusting ChuranCo with your privacy. We are committed to safeguarding your information and providing a secure and reliable experience.